Shipping Policy – MALKAH

1. Delivery Locations

MALKAH offers nationwide delivery across Pakistan. For international shipping, availability may vary depending on location.

2. Delivery Time

Orders are typically processed and dispatched within 2–4 working days after order confirmation.

Estimated delivery time:

  • Within Pakistan: 3–5 working days
  • International Orders: 7–12 working days

Please note that delivery times may vary due to unforeseen circumstances such as weather conditions, public holidays, or courier delays.

3. Shipping Charges

  • Free delivery is offered on orders above Rs. 12,000 within Pakistan.
  • Orders below this amount will be charged a standard delivery fee.
  • International shipping charges will be calculated at checkout based on location and package weight.

4. Order Processing

All orders are processed after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your order through our courier partners.

6. Courier Partners

We use reliable courier services such as:

  • TCS
  • Leopard Courier
  • Other trusted delivery partners

7. Delivery Issues

In case of any delivery issues:

  • Incorrect address
  • Failed delivery attempts
  • Package delays

Our support team will contact you using the details provided during checkout.

8. Customs & Duties (International Orders)

For international shipments, customers are responsible for any customs duties, taxes, or additional charges imposed by their country.

9. Important Notes

  • Please ensure your shipping details are correct at the time of placing the order.
  • MALKAH is not responsible for delays caused by incorrect information provided by the customer.
  • Delivery times are estimates and may vary depending on external factors.